How to become a maid services
You can get into this job through:

a college course
an apprenticeship
working towards this role
College
You could take a college course to get some of the skills needed in this job. Courses include:

Level 2 Certificate in Hospitality and Catering Principles (Housekeeping)
Level 2 Certificate in Hospitality Industry Skills (Housekeeping)
Level 3 Award in Hospitality Supervision and Leadership Principles
Entry requirements
You’ll usually need:

2 or more GCSEs at grades 9 to 3 (A* to D) for a level 2 course
4 or 5 GCSEs at grades 9 to 4 (A* to C) for a level 3 course
More information
equivalent entry requirements
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Apprenticeship
You can get into this job through a hospitality supervisor advanced apprenticeship.
Entry requirements
You’ll usually need:

some GCSEs, usually including English and maths, for an intermediate apprenticeship
More information
equivalent entry requirements
guide to apprenticeships
Work
You may be able to work your way up from room attendant or floor manager, if you show you have the necessary skills.

More information
Career tips
You might have an advantage if you have a background in customer service, cleaning or portering.
Further information
You’ll find more details about housekeeping careers through the Hospitality Guild.

What it takes
Skills and knowledge
You’ll need:

persistence and determination
the ability to use your initiative
patience and the ability to remain calm in stressful situations
to be thorough and pay attention to detail
to be flexible and open to change
customer service skills
knowledge of human resources and employment law
business management skills
to be able to carry out basic tasks on a computer or hand-held device
What you’ll do
Day-to-day tasks
Your day-to-day tasks may include:

preparing shift rotas and allocating daily cleaning duties to room attendants
inspecting rooms to make sure that standards have been met
recording any faults or damage and making arrangements for repairs
recruiting, training and supervising staff
working closely with other department heads and the general manager
Working environment
You could work in a hotel, at a health spa or at a fitness centre.

Your working environment may be physically demanding.

Career path and progression
You could progress to head maid services or accommodation manager.

You could move into a related hotel job, like front-of-house manager, training manager, or domestic services management.

Current opportunities
Apprenticeships
In England
Sizzling Pubs – Bar/Restaurant Supervisor – Advanced Apprenticeship
Wage : £261.30 Weekly
Location: Heywood OL10 2QL
Apprentice Hospitality Supervisor
Wage : £192.50 Weekly
Location: Stroud GL5 5JY
Find apprenticeships near you
Courses
In England
diploma in housekeeping
Provider: Marson Garages (Wolstanton) Limited
Start date: 01 September 2019
Location: Newcastle under Lyme
Housekeeping Apprenticeship (Intermediate Level 2)
Provider: Blackburn College
Start date: 03 September 2019
Location: BLACKBURN
Find courses near you
Jobs
In the United Kingdom
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